Senior MEdicare Patrol

Our Purpose

In 2010, we partnered with the Utah Department of Aging Senior Medicare Patrol (SMP) program in Salt Lake City. Our purpose is to focus on prevention, with a mission of empowering Medicare beneficiaries, their families, and caregivers to prevent, detect, and report health care fraud and identity theft, errors, and abuse through outreach and education.

The SMP is a national program for people with Medicare of all ages. SMP is administered by the Administration for Community Living. To learn more, volunteer or to locate your local Senior Medicare Patrol please call 1-877-808-2468 or visit https://www.smpresource.org

SMP Consumer Fraud Alert: COVID-19

As the number of people and communities affected by the COVID-19 pandemic grows, so do the scams associated with it. Scammers use public health emergencies as opportunities for new fraud schemes, and because older adults are at greater risk for serious illness from COVID-19, they may target older populations.   There is currently no FDA-approved vaccine for COVID-19 and although there may be treatments for symptoms, there is no “cure.” However, scammers often use fear-based tactics to convince people that a vaccine or cure is now being offered.  It’s also important to remember that although the Centers for Disease Control and Prevention (CDC) and other public health officials may contact you if they believe you may have been exposed to the virus, they will not need to ask you for insurance or financial information.

The Senior Medicare Patrol (SMP) recommends that Medicare beneficiaries:

  • Contact your own doctor if you are experiencing potential symptoms of COVID-19. 
  • Do not give out your Medicare number, Social Security number, or personal information in response to unsolicited calls, texts, emails, home visits, or booths at health fairs and other public venues.  If your personal information is compromised, it may be used in other fraud schemes as well.   
  • Be suspicious of anyone going door-to-door to offer free coronavirus or COVID-19 testing, supplies, or treatments. 
  • Carefully review your Medicare Summary Notice (MSN) or Explanation of Benefits (EOB), looking for errors or claims for products or services that weren’t received. 
  • Follow the instructions of your state or local government for other actions you should be taking in response to COVID-19.
  • Contact your local SMP for help. SMPs empower and assist Medicare beneficiaries, their families, and caregivers to prevent, detect, and report health care fraud, errors, and abuse. 

Diverse Community

Provide culturally sensitive presentations to the diverse populations in our community.

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